Shipping Policy
Last updated: March 12, 2026
Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order ships.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $5.99 (Free over $50) |
| Expedited Shipping | 3-5 business days | $9.99 |
| Express Shipping | 1-2 business days | $19.99 |
International Shipping
We currently ship to the following countries:
- Canada
- United Kingdom
- Australia
- Germany
- France
- Japan
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada | 7-14 business days | $14.99 |
| Europe | 10-21 business days | $19.99 |
| Asia/Pacific | 14-28 business days | $24.99 |
Note: International customers may be responsible for customs duties and taxes imposed by their country.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package using the carrier's website or by contacting our customer service team.
Shipping Restrictions
- We cannot ship to P.O. boxes for expedited or express shipping
- APO/FPO addresses may experience longer delivery times
- Some remote areas may incur additional shipping charges
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to locate your package or arrange a replacement.
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately. We can only modify addresses before the order has shipped.
Contact Us
For shipping questions:
WelsSlim Storage Solutions LLC
8750 North Central Expressway, Suite 1200, Dallas, TX 75231, USA
Email: support@welsslim.shop
Phone: +1 (469) 715-8823